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Bifurcation of Patient Reviews: An Analysis of Trends in Online Ratings

Bifurcation of Patient Reviews: An Analysis of Trends in Online Ratings

Lara L.Devgan, Elizabeth J.Klein, Stephen Fox, Tugce Ozturk

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Online reviews have become increasingly important drivers of healthcare decisions. Data published by the Pew Research Center from 2016 suggest that 84% of adult Americans use online rating sites to search for information about health issues.

Official website: Bifurcation of Patient Reviews: An Analysis of Trends in Online Ratings

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